Badania wpływu i wartości bibliotek akademickich – narzędzia, pomiary, dobre praktyki

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2. ACRL Research Planning and Review Committee (2017). Environmental Scan 2017. Retrieved from http://www.ala.org/acrl/sites/ala.org.acrl/files/content/publications/whitepapers/EnvironmentalScan2017.pdf

3. Association of College and Research Libraries (2017a). Academic Library Impact: Improving Practice and Essential Areas to Research. Oprac. Lynn Silipigni Connaway, William Harvey, Vanessa Kitzie, and Stephanie Mikitish. Chicago: Association of College and Research Libraries. Retrieved from http://www.ala.org/acrl/files/publications/whitepapers/academiclib.pdf

4. Association of College and Research Libraries (2017b). Academic Library Impact on Student Learning and Success: Findings from Assessment in Action Team Projects. Oprac. Karen Brown, Kara J. Malenfant. Chicago: Association of College and Research Libraries. Retrieved from http://www.ala.org/acrl/sites/ala.org.acrl/files/content/issues/value/findings_y3.pdf

5. Association of College and Research Libraries (2018). Standards for libraries in higher education. Retrieved from http://www.ala.org/acrl/standards/standardslibraries

6. Belanger, J., Hiller, S. (2014). Value and impact: convergence of assessment and performance measurement. In Hall, I., Thornton, S., Town, S. (red). Proceedings of the 10th Northumbria International Conference on Performance Measurement in Libraries and Information Services. University of York, s. 25-32. Retrieved from https://www.york.ac.uk/media/abouttheuniversity/supportservices/informationdirectorate/documents/northumbriageneraldocs/10th Northumbria Conference Proceedings.pdf

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8. Calvert, P., Goulding, A. (2015). Narratives and stories that capture the library’s worth: A qualitative approach to measuring value and impact in New Zealand’s libraries. Performance Measurement and Metrics, Vol. 16 (3), s. pp.276-288. doi:https://doi.org/10.1108/PMM-05-2015-0016

9. Cox, B. L., Jantti, M. H. (2012). Capturing business intelligence required for targeted marketing, demonstrating value, and driving process improvement. Library & Information Science Research, Vol. 34, no. 4, s. 308-316. doi:http://dx.doi.org/10.1016/j.lisr.2012.06.002

10. Council of Australian University Librarians (2016). CAUL principles and guidelines for Australian higher education libraries. Retrieved from http://www.caul.edu.au/content/upload/files/best-practice/principles-guidelines2016public.pdf

11. Creaser, C. (2018). Assessing the impact of libraries – the role of ISO 16439. Information and Learning Science, Vol. 119(1/2), s. 87-93. doi:https://doi.org/10.1108/ILS-05-2017-0037

12. Derfert-Wolf, L. (2016). Badania funkcjonalności i wpływu bibliotek w Europie i Stanach Zjednoczonych. Nowa Biblioteka. Usługi, Technologie Informacyjne i Media, 21(2), 75-100.

13. FESABID Study: The Economic and Social Value of Information Services: Libraries (2014). Retrieved from http://www.fesabid.org/documentos/economic_social_value_information_service_libraries.pdf

14. Głowacka, E. (2011). Badania wartości ekonomicznej usług biblioteczno-informacyjnych i ich wpływu na otoczenie. Biblioteka, nr 15 (24), s. 217-230.

15. Głowacka, E. (2015). Kultura oceny w bibliotekach. Obszary, modele i metody badań jakości zasobów oraz usług biblioteczno-informacyjnych. Toruń: Wydawnictwo Naukowe Uniwersytetu Mikołaja Kopernika.

16. Grygrowski, D. (2014) Zwrot nakładu z inwestowania w bibliotekę. Przegląd Biblioteczny, z. 2, s. 165-206.

17. ISO 16439:2014 Information and documentation -- Methods and procedures for assessing the impact of libraries.

18. Julkowski, B. (2014). Problematyka oceny efektywności szkolnictwa wyższego. Gospodarka Rynek Edukacja, Vol. 15, Nr 3, s. 31-36. Retrieved from http://ojs.edukacja.wroc.pl/index.php/GRE/article/view/103

19. Kyrillidou M. (2002). From Input to Output Measures to Quality and Outcome Measures, or, from the User in the Life of the Library to the Library in the Life of the User. Journal of Academic Leadership, Vol. 28 no. 1, s. 42-46.

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21. Matthews, J. (2015). Assessing outcomes and value: it’s all a matter of perspective, Performance Measurement and Metrics, Vol. 16 (3), s. 211-233. doi:https://doi.org/10.1108/PMM-10-2015-0034

22. NMC Horizon Report: 2017 Library Edition (2017). Retrieved from http://cdn.nmc.org/media/2017-nmc-horizon-report-library-EN.pdf

23. Oakleaf, M. (red.). (2010). Value of Academic Libraries: A Comprehensive Research Review and Report. Chicago: Association of College and Research Libraries. Retrieved from http://www.ala.org/acrl/files/issues/value/val_report.pdf

24. Oakleaf, M. (2018). The problems and promise of learning analytics for increasing and demonstrating library value and impact. Information and Learning Science, Vol. 119 (1/2), s. 16-24. doi:https://doi.org/10.1108/ILS-08-2017-0080

25. Orr, R. H. (1973). Measuring the goodness of library services: a general framework for considering quantitative measures. Journal of Documentation, Vol. 29(3), s. 315-332. doi:https://doi.org/10.1108/eb026561

26. Phelps S, Frederiksen L. (2013). The challenge of calculating value: ROI in academic libraries. Zarządzanie Biblioteką, 1, s. 105-111.

27. PN-ISO 11620:2017-11 Informacja i dokumentacja -- Wskaźniki funkcjonalności bibliotek.

28. PN-ISO 2789:2016-04 Informacja i dokumentacja -- Międzynarodowa statystyka biblioteczna.

29. Poll, R. (2012). Can we quantify the library's influence? Creating an ISO standard for impact assessment. Performance Measurement and Metrics, Vol. 13(2), s. 121-130.

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32. Poll, R., te Boekhorst P. (2007). Measuring Quality. Performance Measurement in Libraries. 2nd revised edition. IFLA Publications 127. Munich.

33. Salisbury, F, Peasley, J. (2018) Measuring the academic library: Translating today’s inputs and outputs into future impact and value. Information and Learning Science, Vol. 119(1/2), s. 109-120. doi:https://doi.org/1 0.1108/ILS-07-2017-0068

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35. Stone, G. and Ramsden, B. (2013), Library impact data project: looking for the link between library usage and student attainment. College & Research Libraries, Vol. 74(6), s. 546-559. doi: https://doi.org/10.5860/crl12-406

36. Tenopir, C. (2013), Building evidence of the value and impact of library and information services: methods, metrics and ROI. Evidence Based Library and Information Practice, Vol. 8(2), s. 270-274. Retrieved from https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/19527/15262

37. Tenopir, C., King, D., Mays, R., Wu, L., Baer, A. (2010). Measuring value and return on investment of academic libraries. Serials: The Journal for the Serials Community, Vol. 23(3), s. 182-190.

38. Tenopir, C., Love, A., Park, J., Wu, L., Baer, A., Mays, R. (2010). University Investment in the Library, Phase II: An International Study of the Library’s Value to the Grants Process. Library Connect White Paper, Elsevier Library Connect, San Diego, C.A. Retrieved from https://libraryconnect.elsevier.com/sites/default/files/2010-06-whitepaper-roi2_0_2.pdf

39. The value of libraries for research and researchers : a RIN and RLUK report (2011). Retrieved from http://www.rin.ac.uk/system/files/attachments/value_of_libraries_for_screen_0.pdf, Annexes A, B and C Retrieved from http://www.rluk.ac.uk/wp-content/uploads/2014/02/Value-of-Libraries-Annexes.pdf

40. Urquhart, C., Turner, J. (2016). Reflections on the value and impact of library and information services: Part 2: impact assessment. Performance Measurement and Metrics, Vol. 17(1), s. 5-28. doi:https://doi.org/10.1108/PMM-01-2016-0001