Estudios sobre calidad web para el sector educativo

Aguillo, I. F., Ortega, J. L., & Fernández, M. (2008). Webometric Ranking of World Universities: Introduction, methodology, and future developments. Higher Education in Europe, 33(2-3), 233-244. http://doi.org/10.1080/03797720802254031

Bevan, N. (2005). Guidelines and standards for web usability. Proceedings of the 11th International Conference on Human-Computer Interaction, Las Vegas (HCI International), 22–27.

Buenadicha Mateos, M., Chamorro Mera, A., Miranda González, F. J., & Rodrigo González López, Ó. (2001). A new web assessment index: Spanish universities analysis. Internet Research, 11(3), 226-234. http://doi.org/10.1108/10662240110396469

Büyüközkan, G., Ruan, D., & Feyzioǧlu, O. (2007). Evaluating e-Learning Web site quality in a fuzzy environment. International Journal of Intelligent Systems, 22(5), 567-586. http://doi.org/10.1002/int.20214

Codina, L. (2006). Evaluación de calidad en sitios web: Metodología de proyectos de análisis sectoriales y de realización de auditorías.

Codina, L. (2018). Revisiones bibliográficas sistematizadas: procedimientos generales y framework para ciencias humanas y sociales. Barcelona: Universitat Pompeu Fabra.

Espada, J. P., Rodriguez, C. C., Garcia-Diaz, V., & Crespo, R. G. (2014). Method for analysing the user experience in MOOC platforms. En 2014 International Symposium on Computers in Education (SIIE) (pp. 157-162). IEEE. http://doi.org/10.1109/SIIE.2014.7017722

Garrett, J. J. (2011). The elements of user experience: User-centered design for the web and beyond (2nd ed.). Indianapolis: New Riders.

Hasan, L. (2012). Evaluating the usability of nine Jordanian university websites. En 2012 International Conference on Communications and Information Technology (ICCIT) (pp. 91-96). IEEE. http://doi.org/10.1109/ICCITechnol.2012.6285849

Hilera, J. R., Fernández, L., Suárez, E., & Vilar, E. T. (2013). Evaluación de la accesibilidad de páginas web de universidades españolas y extranjeras incluidas en rankings universitarios internacionales. Revista Española de Documentación Científica, 36(1), e004. http://doi.org/10.3989/redc.2013.1.913

Islam, A., & Tsuji, K. (2011). Evaluation of Usage of University Websites in Bangladesh. DESIDOC Journal of Library & Information Technology, 31(6), 469-479. http://doi.org/10.14429/djlit.31.6.1322

ISO. (2010). ISO 9241-210:2010 Ergonomics of human-system interaction. Part 210: Human-centred design for interactive systems. International Organization for Standardization [ISO].

Krug, S. (2014). Don’t make me think, revisited: A common sense approach to web and mobile usability. (New Riders, Ed.) (3rd ed.). Berkeley, California: Pearson Education.

Laitano, M. I. (2015). Accesibilidad web en el espacio universitario público argentino. Revista Española de Documentación Científica, 38(1), e079. http://doi.org/10.3989/redc.2015.1.1136

Leavitt, M. O., & Shneiderman, B. (2006). Research-based web design & usability guidelines. (U.S. Department of Health & Human Services, Ed.) (2nd ed.). Washington, DC.

Mentes, A., & Turan, A. H. (2012). Assessing the usability of university websites: An empirical study on Namik Kemal University. The Turkish Online Journal of Educational Technology, 11(3), 61-69.

Mustafa, S. H., & Al-Zoua’bi, L. F. (2008). Usability of the academic websites of Jordans’ universities: An evaluation study. En 9th International Arab Conference for Information Technology ACIT’2008 (pp. 31-40). Tunisia: IEEE.

Nielsen, J. (2000). Designing web usability. Indianapolis, Indiana: New Riders.

Nielsen, J. (2005). 10 usability heuristics for user interface design. Fremont, CA: Nielsen Norman Group.

Pant, A. (2015). Usability evaluation of an academic library website. The Electronic Library, 33(5), 896-915. http://doi.org/10.1108/EL-04-2014-0067

Pedraza-Jiménez, R., Codina, L., & Guallar, J. (2016). Calidad en sitios web: Método de análisis general, e-commerce, imágenes, hemerotecas y turismo. Barcelona: Editorial UOC.

Qutab, S., & Mahmood, K. (2009). Library web sites in Pakistan: An analysis of content. Program, 43(4), 430-445. http://doi.org/10.1108/00330330910998075

Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: How to plan, design, and conduct effective tests. Indianapolis, Ind. : Wiley.

Sanabre Vives, C. (2018). Propuesta de modelos para la ideación estratégica y el análisis integral de la calidad en sitios web: el WebSite Canvas Model y el Sistema de Análisis de Doble Entrada con Patrones. Universitat Pompeu Fabra.

Sastry, J. K. R., & Talluri, S. L. (2017). A framework for assessing quality of a web site. Ponte, 73(6), 20-34.

Sauro, J. (2010). A practical guide to measuring usability: Quantifying the usability of websites and software. CreateSpace.

Sauro, J., & Lewis, J. R. (2016). Quantifying the user experience: practical statistics for user research (Second edi). Waltham, MA: Elsevier / Morgan Kaufmann.

Shneiderman, B. (2016). The eight golden rules of interface design. Department of Computer Science, University of Maryland.

Tognazzini, B. (2014). First principles of interaction design (revised and expanded). Ask TOG: Interaction design solutions for the real world.

Tullis, T., & Albert, W. (2013). Measuring the user experience: Collecting, analyzing, and presenting usability metrics (2nd editio). Morgan Kaufmann.

UNESCO. (2018). UNESCO’s Internet universality indicators: A framework for assessing internet development. París.

van Iwaarden, J., van der Wiele, T., Ball, L., & Millen, R. (2004). Perceptions about the quality of web sites: a survey amongst students at Northeastern University and Erasmus University. Information & Management, 41(8), 947-959. http://doi.org/10.1016/J.IM.2003.10.002