Virtual Reference Desk: Project of cooperation: debate, technical, agreeements and setting up of the working group. Meeting "A new Library for European People" among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library Association. ALPE-ADRIA WORKING COMMUNITY REGIONE VENETO (Presidency 2001-2002) Working Group on Cultural Relationship Culture and Society Commission

De Robbio, Antonella and Brun, Lorenzo Virtual Reference Desk: Project of cooperation: debate, technical, agreeements and setting up of the working group. Meeting "A new Library for European People" among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library Association. ALPE-ADRIA WORKING COMMUNITY REGIONE VENETO (Presidency 2001-2002) Working Group on Cultural Relationship Culture and Society Commission., 2002 (Unpublished) [Project/Business plan]

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English abstract

A New Library for the European People. Meeting among Public Libraries in Alpe-Adria Regions for a Cultural Network Organized by Biblioteca Civica Bertoliana – Vicenza Patronage of Italian Library Association Presentation of the Project 2: Virtual Reference Desk for Alpe Adria Working Community Coordinator: Antonella De Robbio, Università di Padova Public libraries all over the world have always paid the greatest attention to intercultural dialogue. Moreover, the Unesco Manifesto (1994) attributes a central role to this dialogue within the services offered by public libraries. Intercultural dialogue has also been a source of inspiration for projects and initiatives carried by international working communities like Alpe-Adria. This is why since 1989 public libraries of this Central-European area have been committing themselves both to confront their experiences and to grant documental exchange in order to improve their services. The Veneto Region, which is at present chairman of the Alps-Adria Working Community, intends to give new vital lymph to this commitment, with the promotion of projects which can be innovative in technical terms too.

Italian abstract

Le biblioteche pubbliche di tutto il mondo hanno sempre dedicato grande attenzione al dialogo interculturale. Inoltre, il Manifesto Unesco (1994) attribuisce un ruolo centrale a questo dialogo all'interno dei servizi offerti dalle biblioteche pubbliche. Il dialogo interculturale è stato anche una fonte d'ispirazione per i progetti e le iniziative portate avanti da comunità di lavoro internazionali come Alpe-Adria. Ecco perché fin dal 1989 le biblioteche pubbliche di quest'area centro-europea si sono impegnate sia a confrontare le loro esperienze sia a concedere lo scambio documentale al fine di migliorare i loro servizi. La Regione Veneto, che è attualmente presidente della comunità di lavoro Alpe-Adria, intende dare nuova linfa vitale a questo impegno, con la promozione di progetti che possano essere innovativi anche in termini tecnici.

Item type: Project/Business plan
Keywords: Alpe Adria, biblioteche pubbliche VRD, Virtual Reference Desks, Alps-Adria, public libraries
Subjects: H. Information sources, supports, channels.
I. Information treatment for information services
J. Technical services in libraries, archives, museum.
Depositing user: Antonella De Robbio
Date deposited: 07 May 2003
Last modified: 02 Oct 2014 11:57
URI: http://hdl.handle.net/10760/4086

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