Web based methodologies and techniques to monitor electronic resources use in university libraries

Civardi, Marisa and Maffenini, Walter and Zavarrone, Emma Web based methodologies and techniques to monitor electronic resources use in university libraries., 2002 . In ICIS 2002. The International Conference on improving surveys, Copenhagen, Denmark, 25-28 august 2002. [Conference paper]

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English abstract

The aim of this paper is to measure user satisfaction and the quality of the electronic resources consultation services offered by the Milano Bicocca University Library.

Item type:	Conference paper
Subjects:	B. Information use and sociology of information
Depositing user:	Maurizio di Girolamo
Date deposited:	17 Jul 2003
Last modified:	02 Oct 2014 11:57
URI:	http://hdl.handle.net/10760/4146

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