Emotions and Emotion Theories in Information Retrieval: Roles and Applications

Shiva, Yari and Noruzi, Alireza Emotions and Emotion Theories in Information Retrieval: Roles and Applications. Library and Information Science Research Journal, 2021, vol. 10, n. 2, pp. 297-320. [Journal article (Paginated)]

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English abstract

Emotions in the process of information retrieval have a remarkable impact and importance as every human activity and behavior is under the influence of emotions. It is an issue that has received little attention in the field of information retrieval. Therefore, the present study aims to describe the role and application of emotions and emotion theories in information retrieval. Emotions influence our information attitudes and relevance judgments, which in turn influence the decisions we make about information resources. The current research has been done by the library method. The necessary data were gathered through the printed and electronic information resources available in libraries and on the Internet, in English and Persian databases. Emotions are an integral part of all human activities, including information retrieval activities, containing information behaviors (information seeking, information foraging, search strategies, and information use), and human interaction with the computer. Emotions play a significant role in retrieving a variety of text, audio, and video sources. Positive emotions facilitate successful behavior, and negative emotions impede the proper function of a person. Understanding the emotions in different stages of information retrieval and utilizing theories of emotions to understand the causes of emotions and factors affecting emotions would be an important step in controlling emotions and increasing the positive emotions in the process of information retrieval. It will also help designers of information systems and librarians to provide more desirable and user-friendly services.

Item type: Journal article (Paginated)
Keywords: Information retrieval, Emotion theories, Information searching, Information behavior, Information seeking, Information foraging
Subjects: C. Users, literacy and reading. > CB. User studies.
I. Information treatment for information services > IZ. None of these, but in this section.
L. Information technology and library technology > LS. Search engines.
Depositing user: Dr. Alireza Noruzi
Date deposited: 24 Jun 2021 09:25
Last modified: 24 Jun 2021 09:25
URI: http://hdl.handle.net/10760/42184

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