Covid-19, new technologies, productivity and business' emergency plan

Morales, Milagros Covid-19, new technologies, productivity and business' emergency plan. TRANSLATION: COVID-19, NEW TECHNOLOGIES, PRODUCTIVITY AND BUSINESS' EMERGENCY PLAN, 2021, vol. 23, n. 3, pp. 764-773. [Journal article (Paginated)]

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English abstract

The Covid -19 outbreak caused great uncertainty in whole companies' sectors and levels. In general, companies have been forced to make changes and adjustments to adapt to new needs. This research aims to provide managers and business directors some tools to reduce risks in decision-making and minimize economic and health losses in employees. By implementing emergency plans, risk management, creating trust, and effective communication between the different organization levels and areas. The research is inserted in the critical theory paradigm, an epistemological approach, a qualitative methodological perspective, and an evaluation and action research method. The theoretical foundation is based on the thinking of Armand V. Feigenbaum as a precursor of Total Quality Management (TQM) and project management to mitigate risks and emergencies.Finally, a set of reflections, evaluations, and proposals are showed as a conclusion to facilitate decision-making and companies' adaptability in crisis environments

Spanish abstract

El brote de Covid-19 causó gran incertidumbre en empresas de todos los sectores y niveles. En general, las empresas se han visto obligadas a realizar cambios y ajustes para adaptarse a la demanda de nuevas necesidades. El objetivo de esta investigación esbrindar herramientas a gerentes y directivos empresariales con el fin de reducir riesgos en la toma de decisiones, minimizar pérdidas económicas y de salud en los empleados, por medio de la implementación de planes de emergencia, manejo de riesgos, fomento de la confianza y comunicación efectiva entre los distintos niveles y áreas de la organización. La investigación se inserta en el paradigma de teoría crítica, un enfoque epistemológico, perspectiva metodológica cualitativa y método de investigación, evaluación y acción. La fundamentación teórica está basada en el pensamiento de Armand V. Feigenbaum como precursor del Total Quality Management y la implementación de proyectos para mitigar riesgos y emergencias. Finalmente se presenta, a manera de conclusión, un conjunto de reflexiones, evaluaciones y propuestas diseñadas para facilitar la toma de decisiones y la adaptabilidad de las empresas a entornos de crisis

Item type: Journal article (Paginated)
Keywords: Keywords: COVID-19, productivity, risk management, project management, Total Quality Management.
Subjects: F. Management.
Depositing user: PH.D. Milagros Morales
Date deposited: 04 May 2022 23:52
Last modified: 04 May 2022 23:52
URI: http://hdl.handle.net/10760/42781

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