Keeping Search Configuration Options Open

Cribbs, Heather and Gardner, Gabriel Keeping Search Configuration Options Open., 2022 . In Computers in Libraries 2022, Virtual, March 29 - 31, 2022. [Presentation]

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English abstract

Modern discovery layers allow for a wide variety of design configurations. One essential consideration when creating a search environment is the complexity of search options available to the end user. This multi-campus study took a big data approach and examined 4 years of data collected from the California State University (CSU) libraries and compared user search query behavior across all libraries. There is a lot of research that suggests reducing cognitive overload results in a better user experience. Understanding how users search is key to designing a library which is more accessible to all. When configuring your library catalog, certain questions must be answered, such as whether to cater to advanced librarian query behavior or adopt a simpler, commercial-style approach. Designing for all users involves considering a diverse userbase with a wide range of abilities, keeping edge cases in mind, and building from proven web design principles. Get tips and learnings from this talk.

Item type: Presentation
Keywords: Primo, Discovery
Subjects: C. Users, literacy and reading. > CA. Use studies.
L. Information technology and library technology > LR. OPAC systems.
L. Information technology and library technology > LS. Search engines.
Depositing user: Gabriel Gardner
Date deposited: 30 Mar 2022 19:22
Last modified: 30 Mar 2022 19:22


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