Factors determining the use of e-learning and teaching satisfaction

Cazan, Ana-Maria and Maican, Catalin-Ioan Factors determining the use of e-learning and teaching satisfaction. Comunicar, 2023, vol. 31, n. 74, pp. 89-100. [Journal article (Paginated)]

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English abstract

Even though in 2021 many universities have decided to resume teaching activities face to face, we believe that the use of online applications will remain a feature of the educational system due to the flexibility offered and the learning possibilities. We aim to analyze the predictive role of personal factors, such as self-efficacy, technostress creators, technostress inhibitors, and tolerance to uncertainty in the use of e-learning tools for teaching and in the use of these applications in the context of the uncertainty generated by the pandemic. The sample consisted of 1,517 academics. The results showed that technostress creators mediate the relationships between technostress inhibitors, technology self-efficacy, use of applications, and satisfaction with the use of e-learning platforms. Although the current context is dominated by uncertainty, the hypotheses regarding the direct and indirect effects of uncertainty in the use of online s in education were partially sustained. The most important finding of our study is that, although the current context is characterized by uncertainty, the negative impact of the resulting higher levels of stress can be counteracted by a high level of technology self-efficacy which, in turn, predicts a greater extent the use of platforms and the satisfaction of using these platforms.

Spanish abstract

Si bien en 2021 muchas universidades han decidido retomar la actividad docente presencial, creemos que el uso de aplicaciones en línea seguirá siendo una característica del sistema educativo por la flexibilidad que ofrece y las posibilidades de aprendizaje. Nuestro objetivo es analizar el papel predictivo de factores personales, como la autoeficacia, los creadores de tecnoestrés, los inhibidores del tecnoestrés y la tolerancia a la incertidumbre sobre el uso de herramientas de e-learning para la enseñanza y sobre el uso de estas aplicaciones en el contexto de la incertidumbre generada por la pandemia. La muestra estuvo conformada por 1.517 académicos. Los resultados mostraron que los creadores de tecnoestrés median las relaciones entre inhibidores de tecnoestrés, autoeficacia tecnológica, uso de aplicaciones y satisfacción hacia el uso de plataformas de e-learning. Aunque el contexto actual está dominado por la incertidumbre, las hipótesis sobre los efectos directos e indirectos de la incertidumbre sobre el uso de la aplicación en línea en la educación se sustentaron parcialmente. El hallazgo más importante de nuestro estudio es que, aunque el contexto actual se caracteriza por la incertidumbre, el impacto negativo de los mayores niveles de estrés resultantes puede ser contrarrestado por un alto nivel de autoeficacia tecnológica que, a su vez, predice en mayor medida el uso de plataformas y la satisfacción de usar estas plataformas.

Item type: Journal article (Paginated)
Keywords: Technology self-efficacy; technostress creators; technostress inhibitors; intolerance to uncertainty; e-learning; satisfaction; Autoeficacia tecnológica; creadores de tecnoestrés; inhibidores del tecnoestrés; intolerancia a la incertidumbre; e-learning; satisfacción
Subjects: B. Information use and sociology of information > BJ. Communication
G. Industry, profession and education.
G. Industry, profession and education. > GH. Education.
Depositing user: Alex Ruiz
Date deposited: 09 Jan 2023 06:28
Last modified: 09 Jan 2023 06:28
URI: http://hdl.handle.net/10760/43882

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