El servicio de referencia ante la pandemia de COVID-19. Estudio de caso

Grimberg, Daniela, Soria, Monica A. and Colombo, Floriana. El servicio de referencia ante la pandemia de COVID-19. Estudio de caso. Información, cultura y sociedad, 2022, n. 47, pp. 103-114. [Journal article (Paginated)]

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English abstract

The COVID-19 pandemic impacted the daily work of all citizens, especially in our libraries, since, after the Social, Preventive, and Mandatory Isolation (ASPO), in a short time, they were forced to adapt their activities so that they could be carried out remotely. In the case described, although a great impact on the operation of the library was expected, according to the statistics after one year, it was noted that, although the transactions had decreased, the usual activities had developed normally and its quality had not diminished thanks to the technological advantage of the institution in general and of the library's reference service in particular.

Spanish abstract

La pandemia de COVID-19 impactó en el trabajo diario de todos los ciudadanos. Sobre todo en nuestras bibliotecas, dado que, a partir del Aislamiento Social, Preventivo y Obligatorio (ASPO), en poco tiempo, se vieron obligadas a adaptar sus actividades para que pudieran realizarse a distancia. En el caso que se describe a continuación, si bien se esperaba un gran impacto en el funcionamiento de la biblioteca, según las estadísticas luego de un año, se notó que, si bien las transacciones habían disminuido, las actividades habituales se habían desarrollado con normalidad y su calidad no había mermado debido a la ventaja tecnológica de la institución en general y del servicio de referencia de la biblioteca en particular.

Item type: Journal article (Paginated)
Keywords: Servicio de referencia, Bibliotecas biomédicas, COVID-19, Argentina, Reference Service, Biomedical libraries
Subjects: I. Information treatment for information services > IJ. Reference work.
Depositing user: Graciela Giunti
Date deposited: 14 Feb 2023 13:36
Last modified: 14 Feb 2023 13:36
URI: http://hdl.handle.net/10760/44090

References

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