Assessing the societal value of a service-learning project in information studies during the COVID-19 pandemic

Montesi, Michela, Parra-Valero, Pablo, Ovalle Perandones, María-Antonia and Sacristán-Sánchez, María Assessing the societal value of a service-learning project in information studies during the COVID-19 pandemic. Education for Information, 2022, vol. 38, n. 1, pp. 17-32. (Submitted) [Journal article (Paginated)]

[thumbnail of EFI-2022 .pdf]
Preview
Text
EFI-2022 .pdf - Accepted version
Available under License Creative Commons Attribution.

Download (584kB) | Preview

English abstract

The purpose of this work is to assess the societal value of a Service-Learning (SL) project carried out during the Covid-19 pandemic by the Faculty of Information Science of the Complutense University of Madrid in collaboration with two Senior Centers of the City of Madrid. The aim of the project was to support elderly’s integration in the online activities carried out during the Covid-19 pandemic and to train them in the use of Information and Communication Technologies (ICT). The analysis of societal value is based on a case study and a varied range of data whose purpose is to provide multiple insights into the experience, emphasizing communicative processes. The results corroborate the educational value of experiential learning for students, although the impact on the community appears limited by the role of consumers of a service that participating elderly ended up playing. The evaluation of the project by the faculty leading the activities was corroborated by the institutional partner and provides evidence of the capacity for societal transformation of higher education institutions.

Item type: Journal article (Paginated)
Keywords: Service-learning, Library and Information Science, societal value, higher education institutions, elderly, Information and Communication Technologies (ICT), COVID-19
Subjects: B. Information use and sociology of information > BD. Information society.
G. Industry, profession and education. > GH. Education.
Depositing user: Michela Montesi
Date deposited: 08 Aug 2024 12:57
Last modified: 08 Aug 2024 12:57
URI: http://hdl.handle.net/10760/45360

References

Angel, C. M. (2016). Collaboration among Faculty Members and Community Partners: Increasing the Quality of Online Library and Information Science Graduate Programs through Academic ServiceLearning. Journal of Library & Information Services in Distance Learning, 10(1-2), p. 4-14. 

Bornmann, L. (2013). What is societal impact of research and how can it be assessed? A literature survey. Journal of the American Society of Information Science and Technology, 64(2), 217233.  

Caspe, M., & López, M. E. (2018). Preparing the next generation of librarians for family and community engagement. Journal of Education for Library and Information Science, 59(4), 157-178.

Chupp, M. G., & Joseph, M. L. (2010). Getting the most out of service learning: Maximizing student, university and community impact. Journal of Community Practice, 18(2-3), 190-212.

Cristóbal Querol, G.D., García Moreno, M., Montesi, M., Ovalle Perandones, M., Portela Filgueiras, I., Ramírez Martín, S.M., Ramos Simón, F., Rázquin Zazpe, P., & Villaseñor Rodríguez, I. (2020). Experiencia Aprendizaje y Servicio en el Grado en Información y Documentación.

https://eprints.ucm.es/id/eprint/62031/1/EXPERIENCA,%20APRENDIZAJE%20Y%20SERVICIO.pdf

Cronley, C., Madden, E., & Davis, J. B. (2015). Making service-learning partnerships work: Listening and responding to community partners. Journal of Community Practice, 23(2), 274-289.

Daraio, C., & Bonaccorsi, A. (2017). Beyond university rankings? Generating new indicators on universities by linking data in open platforms. Journal of the Association for Information Science and Technology, 68(2), 508-529.

De-Maio-Nascimento, M. (2020). Covid-19: U3A students’ report on the impacts of social isolation on physical and mental health and access to information about the virus during the pandemic. Educational Gerontology, 46(9), 499-511.

Faure, G., Blundo-Canto, G., Devaux-Spatarakis, A., Le Guerroué, J. L., Mathé, S., Temple, L., Toillier, A., Triomphe, B., & Hainzelin, E. (2020). A participatory method to assess the contribution of agricultural research to societal changes in developing countries. Research Evaluation, 29(2), 158–170.  

Fauzi, M. A., Tan, C. N. L., Daud, M., & Awalludin, M. M. N. (2020). University rankings: A review of methodological flaws. Issues in Educational Research, 30(1), 79-96.

Fernández-Cano, A., Curiel-Marin, E., Torralbo-Rodríguez, M., & Vallejo-Ruiz, M. (2018). Questioning the Shanghai Ranking methodology as a tool for the evaluation of universities: an integrative review. Scientometrics, 116(3), 2069-2083.

Frank, A. I., & Sieh, L. (2016). Multiversity of the twenty-first century–examining opportunities for integrating community engagement in planning curricula. Planning Practice & Research, 31(5), 513532.

Gelmon, S. B., Holland, B. A., & Spring, A. (2018). Assessing service-learning and civic engagement: Principles and techniques. Boston, Massachussets: Campus Compact.

Heyeres, M., Tsey, K., Yang, Y., Yan, L., & Jiang, H. (2019). The characteristics and reporting quality of research impact case studies: A systematic review. Evaluation and program planning, 73, 10-23.

James, J. H., & Logan, K. (2016). Documenting the community impact of service-learning coursework: Theoretical and practical considerations. Partnerships: A Journal of Service-Learning and Civic Engagement, 7(2), 17-36.

Janker, J. & Mann, S. (2018). Understanding the social dimension of sustainability in agriculture: A critical review of sustainability assessment tools. Environment, Development and Sustainability, 22, 1671–1691.  

Jettner, J., Pelco, L., & Elliott, K. (2017). Service-Learning Community Partner Impact Assessment Report. Virginia Commonwealth University, Richmond, VA.

https://scholarscompass.vcu.edu/community_resources/75

Johnes, J. (2018). University rankings: What do they really show? Scientometrics, 115(1), 585-606. 

Lauronen, J. P. (2020). The dilemmas and uncertainties in assessing the societal impact of research. Science and Public Policy, 47(2), 207-218. 

Lim, S., & Bloomquist, C. (2015). Distinguishing service learning from other types of experiential learning. Education for Information. 31(4), 195-207.

Madrid City Council (2021). Carta de Servicios de los Centros Municipales de Mayores. https://transparencia.madrid.es/portales/transparencia/es/Relacion-con-la-ciudadania/Evaluacion-y-sistemas-de-calidad/Cartas-de-Servicios-vigentes/Carta-de-Servicios-de-los-Centros-Municipales-de-Mayores

Marullo, S., & Edwards, B. (2000). From charity to justice: The potential of university-community collaboration for social change. American Behavioral Scientist, 43(5), 895-912.

McDonough, M. L., Marks, L., & Harris, L. (2017). “A Truly Inspiring Notion:” A Case-Study of ProjectBased Graduate Service-Learning. Partnerships: A Journal of Service-Learning and Civic Engagement, 8(2), 63-78.

Miettinen, R., Tuunainen, J., & Esko, T. (2015). Epistemological, artefactual and interactional– institutional foundations of social impact of academic research. Minerva, 53(3), 257-277.

Mironesco, M. (2018). Community Partner Voices: Service-Learning Perspectives from Hawai'i. eJEP: eJournal of Education Policy, Spring. https://in.nau.edu/wpcontent/uploads/sites/135/2019/01/Mironesco.pdf

Montesi, M., Álvarez Bornstein, B., Cuevas Cerveró, A., Fernández Bajón, M.T., García Moreno, M.A., Ovalle Perandones, M.A., Ramos Simón, F., Sacristán Sánchez, M., & Villaseñor Rodríguez, I. (forthcoming). Aprendizaje y Servicio en el Grado en Información y Documentación en tiempos de Covid-19. Madrid: Facultad de Ciencias de la Documentación, Universidad Complutense de Madrid.

Montesi, M., Portela Filgueira, I., Ramírez Martín, S., & Villaseñor Rodríguez, I. (2019). Aprendizaje y Servicio (ApS) en los estudios de Información y Documentación: resultados preliminares de un proyecto UCM. En: Simeão, E., Cuevas Cerveró, A., Botelho, R., & Gómez-Hernández, J.A. (eds.). Competência em Informação e Políticas para a Educação Superior. Estudos Hispano-Brasileiros, pp. 162-175. https://eprints.ucm.es/id/eprint/59952/25/volumen1.pdf

Montesi, M., & Rodríguez, I.V. (2018). El impacto social de las instituciones de educación superior: un estudio de caso con la Universidad Complutense de Madrid. Información, Cultura y Sociedad: Revista del Instituto de Investigaciones Bibliotecológicas, 39, 37-60.

Montesi, M., Villaseñor Rodríguez, I., & García Moreno, M.A. (2021). Aprendizaje-Servicio en los estudios de Información y Documentación: una experiencia con personas mayores. Informatio, 26(1), 280-312. https://doi.org/10.35643/Info.26.1.14

Moreno-Ortiz, A. & Pérez-Hernández, C. (2018, May). “Lingmotif-lex: a Wide-coverage, State-of-theart Lexicon for Sentiment Analysis”. In: Proceedings of the Eleventh International Conference on Language Resources and Evaluation (LREC 2018), 2653-2659. https://www.aclweb.org/anthology/L18-1420.pdf

Most, L. R. (2011). Hands on from a distance: The community-embedded learning model contextualizes online student coursework. Journal of Education for Library and Information Science. 52(4), 295-304. 

Mtawa, N. N. (2019). Human Development and Community Engagement through ServiceLearning. Cham, Switzerland: Palgrave Macmillan.

Ngui, E. M. (2020). “How to Engage Communities in Research”. In: Weiss Roberts, L. (ed.), Roberts Academic Medicine Handbook, Cham, Switzerland: Springer Nature, 347-359.

Norlander, R. J., Barchas-Lichtenstein, J., Fraser, J., Davis Fournier, M., Voiklis, J., & Danter, E. (2020). Getting Consensus about Competencies: What’s Needed for Effective Library Programs. Journal of Education for Library and Information Science, 61(2), 188-211.

Nutefall, J. E. (ed.). (2016). Service learning, information literacy, and libraries. Santa Barbara, California: ABC-CLIO. 

Pentaris, P., Willis, P., Ray, M., Deusdad, B., Lonbay, S., Niemi, M., & Donnelly, S. (2020). Older people in the context of COVID-19: A European perspective. Journal of Gerontological Social Work, 63(8), 736-742.

Poole, A. H. (2021). Promoting Diversity, Equity, and Inclusion in Library and Information Science through Community-Based Learning. In Diversity, Divergence, Dialogue: 16th International Conference, iConference 2021, Proceedings, Part I 16, Beijing, China, March 17–31. Springer International Publishing, 529-540

Riddle,  J. S. (2003). Where’s the library in service learning?: Models for engaged library instruction. The Journal of Academic Librarianship. 29(2), 71-81. 

Roy, L., Jensen, K., & Meyers, A. H. (ed.). (2009). Service learning: Linking library education and practice. Chicago: American Library Association. 

Samuel, G. N., & Derrick, G. E. (2015). Societal impact evaluation: Exploring evaluator perceptions of the characterization of impact under the REF2014. Research Evaluation, 24(3), 229-241. 

Saunders, L. (2019). Core and more: Examining foundational and specialized content in library and information science. Journal of Education for Library and Information Science, 60(1), 3-34.

Scott, E. M. (2020). Redefining the Pedagogy: Service-Learning in Libraries and Archives. Pennsylvania Libraries: Research & Practice, 8(1), 37-48.

Scripps-Hoekstra, L. (2020). “Taking the Campus into the Community: Information Literacy Instruction and Service Learning”. In: Schaub, G., McClure, H. (eds.), Engaging Students through Campus Libraries: High-Impact Learning Models, Santa Barbara, California: Libraries Unlimited, 123133

Smit, J. P., & Hessels, L. K. (2021). The production of scientific and societal value in research evaluation: a review of societal impact assessment methods. Research Evaluation, rvab002, https://doi.org/10.1093/reseval/rvab002 

Stevenson, S. (2020). “Community-Led Librarianship Demands an Asset-Based Community Development Approach”. In: ALISE 2020 Proceedings, 195-202. http://hdl.handle.net/2142/108812

Tahamtan, I., & Bornmann, L. (2020). Altmetrics and societal impact measurements: Match or mismatch? A literature review. El profesional de la información (EPI), 29(1).

Temple, L., Barret, D., Blundo Canto, G., Dabat, M. H., Devaux-Spatarakis, A., Faure, G., Hainzelin, E., Mathié, S., Toillier, A., & Triomphe, B. (2018). Assessing impacts of agricultural research for development: A systemic model focusing on outcomes. Research Evaluation, 27(2), 157-170. 

Thompson, V.L.S. & Hood, S.M. (2017), "Academic and Community Partnerships and Social Change". In: Tate, W.F., Staudt, N., and Macrander, A. (eds.), The Crisis of Race in Higher Education: A Day of Discovery and Dialogue. Bingley: Emerald Group Publishing Limited, 127-149.

Trencher, G., Terada, T., & Yarime, M. (2015). Student participation in the co-creation of knowledge and social experiments for advancing sustainability: experiences from the University of Tokyo. Current Opinion in Environmental Sustainability, 16, 56-63.

Trencher, G., Yarime, M., McCormick, K. B., Doll, C. N., & Kraines, S. B. (2013). Beyond the third mission: Exploring the emerging university function of co-creation for sustainability. Science and Public Policy, 41(2), 151-179.

Tuunainen, J., & Kantasalmi, K. (2017). Advancing Understanding about the Relationship between Science, University and Society-An Introduction [Guest Editorial]. Science & technology studies, 30(2), 2-13

United Nations (2020). Policy Brief: The Impact of COVID-19 on older persons. https://unsdg.un.org/sites/default/files/2020-05/Policy-Brief-The-Impact-of-COVID-19-on-OlderPersons.pdf

Wolf, B., Lindenthal, T., Szerencsits, M., Holbrook, J. B., & Heß, J. (2013). Evaluating Research beyond Scientific Impact. How to Include Criteria for Productive Interactions and Impact on Practice and Society. GAIA-Ecological Perspectives for Science and Society, 22(2), 104-114.


Downloads

Downloads per month over past year

Actions (login required)

View Item View Item