Descoperirea proceselor de afaceri

Ward, J. & Peppard, J. (2002). Situation Analysis. In Strategic Planning for information systems. (pp. 82 – 83). England: John Wiley & Sons. ISBN 978-0-470-84147-1

D’Atri A., De Marco M., Casalino N. (2008). “Interdisciplinary Aspects of Information Systems Studies”, Phys-ica-Verlag, Springer, Germany, pp. 1-416, doi:l0.l007/978-3-7908-20l0-2 ISBN 978-3-7908-2009-6

Verna Allee, The Knowledge Evolution: Expanding Organizational Intelligence, Butterworth-Heinemann (1997) ISBN 0-7506-9842-X

David Perkins, King Arthur’s Round Table: How Collaborative Conversations Create Smart Organizations, Wiley (2002) ISBN 0-4712-3772-8

Tufte, Edward (1983). The Visual Display of Quantitative Information. Cheshire, Connecticut: Graphics Press. ISBN 0-9613921-4-2.

[David Loshin (2003), “Business Intelligence: The Savvy Manager’s Guide, Getting Onboard with Emerging IT”, Morgan Kaufmann Publishers, ISBN 9781558609167].

Kimball, R., Ross, M., Thornthwaite, W., Mundy, J., Becker, B. The Data Warehouse Lifecycle Toolkit, Wiley Publishing, Inc., 2008. ISBN 978-0-470-14977-5

McGonagle, John J. and Carolyn M. Vella (2003). The Manager’s Guide to Competitive Intelligence. Westport CT: Greenwood Publishing Group. p. 184. ISBN 1567205712.

Vitaly Friedman (2008) “Data Visualization and Infographics” Arhivat 2008-07-22 la Wayback Machine în: Graphics, Monday Inspiration, 14 ianuarie 2008.

Viegas, Fernanda; Wattenberg, Martin (April 19, 2011). “How To Make Data Look Sexy”. CNN.com. Arhivat din original pe 6 mai 2011.

Frits H. Post, Gregory M. Nielson and Georges-Pierre Bonneau (2002). Data Visualization: The State of the Art. Research paper TU delft, 2002. Arhivat 2009-10-07 la Wayback Machine.

Rozinat and W.M.P. van der Aalst. Conformance Testing: Measuring the Fit andAppropriateness of Event Logs and Process Models. In C. Bussler et al., editor, Business Process Management 2005 Workshops, volume 3812 of Lecture Notes in Computer Science, pages 163–176. Springer-Verlag, Berlin, 2006.

Tufte, Edward (1983). The Visual Display of Quantitative Information. Cheshire, Connecticut: Graphics Press. ISBN 0-9613921-4-2. Arhivat din original la 2013-01-14.

“Telling Visual Stories About Data – Congressional Budget Office”. www.cbo.gov. Arhivat din original la 2014-12-04.

van der Aalst, W., Reijers, H. & Song, M. Discovering Social Networks from Event Logs. Comput Supported Coop Work 14, 549–593 (2005). https://doi.org/10.1007/s10606-005-9005-9

Vitaly Friedman (2008) “Data Visualization and Infographics” Arhivat 2008-07-22 la Wayback Machine în: Graphics, Monday Inspiration, 14 ianuarie 2008.