Digital democracy

Briggs, Xavier De Souza. Democracy as Problem Solving: Civic Capacity in Communities Across the Globe. MIT Press, 2008.

Brunty, Joshua, and Katherine Helenek. Social Media Investigation for Law Enforcement. Routledge, 2014.

Bryson, John M., Barbara C. Crosby, and Laura Bloomberg. “Public Value Governance: Moving Beyond Traditional Public Administration and the New Public Management.” Public Administration Review 74, no. 4 (2014): 445–56. https://doi.org/10.1111/puar.12238

Chadwick, A. “Internet Politics: States, Citizens, and New Communication Technologies,” 2006. https://www.semanticscholar.org/paper/Internet-Politics%3A-States%2C-Citizens%2C-and-New-Chadwick/7d1f715697e7a8cce3f7de30e65b691f6808028c

Chakraverti, Sauvik. “Management Mantras: Make Way for New Public Administration.” The Times of India, July 14, 2004. https://timesofindia.indiatimes.com/edit-page/leader-articlebrmanagement-mantras-make-way-for-new-public-administration/articleshow/776848.cms

Cohen, Cathy, and Joseph Kahne. “Participatory Politics: New Media and Youth Political Action.” Youth and Participatory Politics Research Network, June 1, 2012.

Cooper, Terry L., Thomas A. Bryer, and Jack W. Meek. “Citizen-Centered Collaborative Public Management.” Public Administration Review 66, no. s1 (2006): 76–88. https://doi.org/10.1111/j.1540-6210.2006.00668.x

Cordella, Antonio, and Carla M. Bonina. “A Public Value Perspective for ICT Enabled Public Sector Reforms: A Theoretical Reflection.” Government Information Quarterly, Social Media in Government - Selections from the 12th Annual International Conference on Digital Government Research (dg.o2011), 29, no. 4 (October 1, 2012): 512–20. https://doi.org/10.1016/j.giq.2012.03.004

Davis, Paul, and Karen West. “What Do Public Values Mean for Public Action?: Putting Public Values in Their Plural Place.” The American Review of Public Administration 39, no. 6 (December 1, 2009): 602–18. https://doi.org/10.1177/0275074008328499

Dawson, Sandra, and Charlotte Dargie. “New Public Management: An Assessment and Evaluation with Special Reference to UK Health.” Public Management: An International Journal of Research and Theory 1, no. 4 (January 1999): 459–81. https://doi.org/10.1080/14719039900000021

Deloitte. At the Dawn of E-Government: The Citizen as Customer. Deloitte Consulting, 2000.

Deng, L., T. Gray, and D. Primrose. “Social Media Adoption in Public Administration: Use Cases from the United States.” In Proceedings of the 51st Hawaii International Conference on System Sciences, 2018. https://aisel.aisnet.org/hicss-51

Denhardt, Janet V., and Robert B. Denhardt. “The New Public Service: Serving, Not Steering.” Routledge & CRC Press, 2015. https://www.routledge.com/The-New-Public-Service-Serving-Not-Steering/Denhardt-Denhardt/p/book/9781138891258

Dijck, Jose van. The Culture of Connectivity: A Critical History of Social Media. Oxford University Press, 2013. https://doi.org/10.1093/acprof:oso/9780199970773.001.0001

Dunleavy, Patrick. “The Globalization of Public Services Production: Can Government Be ‘Best in World’?” Public Policy and Administration 9 (June 1, 1994): 36–64. https://doi.org/10.1177/095207679400900204