Only ChatGPT? Different Generative Artificial Intelligence (GenAI) tools and their uses: A review of the scientific literature, 2021 – 2024

Chocobar Reyes, Emilio, Ubillús Reyes, Jeessikha and Cevallos López, Guillermo Only ChatGPT? Different Generative Artificial Intelligence (GenAI) tools and their uses: A review of the scientific literature, 2021 – 2024. Revista Científica de la UCSA, 2025, vol. 12, n. 1, pp. 70-85. [Journal article (Paginated)]

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English abstract

A review of the scientific literature, 2021 – 2024” seeks to answer the question What are the different GenAIs available and what are they used for?, with the general objective of identifying the main GenAIs available and what their uses are. Under a qualitative methodology, with a documentary review of 52 articles from the Scopus, ScienceDirect, EBSCOhost, Scielo and Redalyc databases and with the PRISMA method. The main results indicate that the vast majority of research focuses only on analyzing and mentioning ChatGPT as the main GenAI, followed by Bard AI (Gemini) and Copilot, neglecting the large number of other collaborative tools that help to develop specific tasks. Furthermore, research has assumed that users are familiar with the correct way of writing instructions to be given to GenAIs, called Prompts, and do not indicate in their research the process of how to do it, causing many users to obtain incorrect results or to be dissatisfied with the results obtained and, in the worst case, to consider the results valid when they are not correct due to the GIGO effect. Finally, users use GenAIs mostly to search, synthesize, summarize, paraphrase, write new or existing information, generate audio, graphics, images, videos, music, three-dimensional images, detect anti-plagiarism and originality of documents, and translate texts into any language. However, in very few cases they use them to write emails, perform statistical analysis, posts, generate program codes and chatbots, write obituaries, distribute articles or news, write reviews, analyze news, due to their lack of knowledge.

Spanish abstract

La investigación titulada “¿Sólo el ChatGPT? Diferentes herramientas de Inteligencia Artificial Generativa (GenAI) y sus usos: Una revisión de la literatura científica, 2021 - 2024” busca responder la pregunta ¿Cuáles son las diferentes GenAI que hay disponibles y para qué se utilizan?, teniendo como objetivo general identificar las principales GenAI disponibles y cuáles son sus usos. Bajo una metodología de tipo cualitativa, con revisión documental de 52 artículos de las bases de datos Scopus, ScienceDirect, EBSCOhost, Scielo y Redalyc y con el método PRISMA. Los principales resultados indican la gran mayoría de investigaciones se centran sólo en analizar y mencionar el ChatGPT como principal GenAI, seguido del Bard AI (Gemini) y Copilot descuidando la gran cantidad de otras herramientas colaborativas que ayudan para desarrollar tareas específicas. Además, las investigaciones han asumido que los usuarios dominan la forma correcta de escribir las instrucciones que se le deben dar a las GenAI, llamados Prompts, no señalando en sus investigaciones el proceso de cómo realizarlo generando que muchos usuarios obtengan resultados incorrectos o no estén satisfechos con los obtenidos y, en el peor de los casos, consideren como válidos los resultados cuando estos no son correctos causados por el efecto GIGO. Finalmente, los usuarios emplean las GenAI, mayormente, para buscar, sintetizar, resumir, parafrasear, redactar información nueva o existente, generar audios, gráficos, imágenes, videos, música, imágenes tridimensional, detectar antiplagio y originalidad de documentos y traducir textos a cualquier idioma. Pero, en muy pocos casos las emplean para redactar correos, realizar análisis estadísticos, post, generar códigos de programas y chatbots, redactar obituarios, difundir artículos o noticias, redactar reseñas, analizar noticias, debido a su desconocimiento.

Item type: Journal article (Paginated)
Keywords: Generative Artificial Intelligence, Uses, Instructions, GenAI.
Subjects: F. Management. > FJ. Knowledge management
Depositing user: Emilio Chocobar
Date deposited: 25 Feb 2026 17:34
Last modified: 25 Feb 2026 17:34
URI: http://hdl.handle.net/10760/47313

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