A Citizen's Perspective on Public Sector Information

Bargmann, Monika and Pfeifer, Gerald and Piwinger, Boris . A Citizen's Perspective on Public Sector Information., 2004 In: Public sector information in the digital age : between markets, public management and citizens' rights. Edward Elgar, pp. 255-274. [Book chapter]


Download (274kB) | Preview

English abstract

Within ten years of the World Wide Web, the Internet has become the most obvious symbol of the information and communication society. Although information management does not solely depend on computers (as several millennia of humankind prove), an ever-increasing amount of information of every kind is stored and processed these days and has become increasingly accessible following the rise of the Internet. Information products constitute an important market, and demand is rising continuously. People want to be able to access information quickly, easily and without having to argue why and for which purpose they need it. On the other hand, they want their personal data to be well protected. VIBE!AT (the Austrian Association for Internet Users, a non-governmental organization) has been looking into civil informational rights from a citizen's perspective over the years and derived three main features which we regard as necessary for public sector information (PSI) systems: openness, accessibility, and privacy/data protection. Openness means that all PSI is publicly available unless explicitly classified non-public, not vice versa. Further, it means that the data can be accessed without hindrance and fear. Accessibility means that the information can be easily found, retrieved and used, and that it is affordable. Privacy and data protection, finally, guarantee that no private details become public and that you "know who knows something about you". This also includes the right of informational self-determination, that is, the right to control who stores and/or passes on your personal details. We will initially describe these three main features and subsequently illustrate them using the Austrian legal information system "RIS" (RechtsInformationsSystem) as an example.

Item type: Book chapter
Keywords: public sector information, access, freedom of information, legal information, PSI, government information
Subjects: B. Information use and sociology of information > BC. Information in society.
B. Information use and sociology of information > BF. Information policy
L. Information technology and library technology > LC. Internet, including WWW.
Depositing user: Monika Bargmann
Date deposited: 02 Jul 2007
Last modified: 02 Oct 2014 12:01
URI: http://hdl.handle.net/10760/6563


Aichholzer, Georg, Rupert Schmutzer and Josef Hochgerner (1998), Bringing Public Administration closer to the Citizens. Background Paper to the Conference of the Information Society Forum, Wien: ITA/ZSI. http://www.oeaw.ac.at/ita/ebene5/isbacc98.pdf

Angelov, Jean (2000), Grundlagen und Grenzen eines staatsbürgerlichen Informationszugangsanspruchs, Frankfurt: Peter Lang.

Berkemann, Jörg (1999), ‘Freies Recht für freie Bürger!’, JurPC Web-Dok. 188/1999, http://www.jurpc.de/aufsatz/19990188.htm

Burkert, Herbert (1999), ‘Wieviel Information gebührt dem Bürger — Freedom of Information?’, in Herbert Kubicek et al. (eds), Multimedia@Verwaltung. Jahrbuch Telekommunikation und Gesellschaft, Heidelberg: Hüthig, pp. 301 – 309

Caldow, Janet (2002), ‘Seven e-government milestones’, in Eileen M. Milner (ed), Delivering the Vision. Public services for the information society and the knowledge economy, London: Routledge, pp. 17 – 38

Egger, Edeltraud (1990), Datenschutz versus Informationsfreiheit. Verwaltungstechnische und verwaltungspolitische Implikationen neuer Infor-mationstechnologien, Wien/München: Oldenbourg

European Union (ed) (1998), ‘Public Sector Information: A Key Resource for Europe. Green Paper on Public Sector Information in the Information Society’, http://www.cordis.lu/econtent/publicsector/gp-index.html

European Union (ed) (2002), Legislative documents of the European Union about Data Protection, http://europa.eu.int/comm/internal_market/en/dataprot/law/index.htm

Federal Chancellery (2001a), Draft law concerning ‘Entwurf eines Bundesgesetzes, mit dem das Bundesgesetz über das Bundesgesetzblatt 1996 geändert wird’, http://www.parlinkom.gv.at/archiv/XXI.pdf/ME/00/01/000144e.pdf

Federal Chancellery (2001b), Draft law and documentation of statements concerning ‘Entwurf eines Bundesgesetzes, mit dem das Bundesgesetz über das Bundesgesetzblatt 1996 geändert wird’, http://www.parlinkom.gv.at/pd/pm/XXI/ME/his/001/ME00144_.html

Grönlund, Ake (2000), Managing Electronic Services. A Public Sector Perspective, London: Springer

Hegel, Georg Wilhelm Friedrich (1995), Grundlinien einer Philosophie des Rechts, Hamburg: Meiner

IFLA (ed) (2002), Internet Manifesto (IFLA stands for ‘International Federation of Library Associations and Institutions’), http://www.ifla.org/III/misc/im-e.htm

Kubicek, Herbert and Martin Hagen (2000), ‘One-Stop-Government in Europe: An Overview’, in Herbert Kubicek and Martin Hagen (eds), One-Stop-Gov-ernment in Europe. Results from 11 national surveys. Bremen: University of Bremen, pp. 1 – 36

Lachmayer, Friedrich, and Manfred Lebl (1997), ‘Entwicklungsperspektiven des RIS im ausgehenden 20. Jahrhundert’, talk at the conference ,8. Österreichischer Dokumentartag’ in Igls, http://www.uibk.ac.at/sci-org/voeb/odok/odokab.html#fl

Lachmayer, Friedrich, Interview with the authors on behalf of the Austrian Federal Chancellery, conducted 28 March 2002

Library and Information Commission (1999), ‘Response to the European Commission green paper: Public Sector Information: a Key Resource for Europe COM(1998)585’, http://www.lic.gov.uk/publications/responses/psieurope.html

Krempl, Stefan (2002), 'Publikationspflicht für Professoren im Netz gefordert’, Heise Newsticker, 10 November 2002, http://www.heise.de/newsticker/data/jk-10.11.02-003/

Marcella, Rita and Graeme Baxter (2002), ‘Information need, information seeking behaviour and participation, with special reference to needs related to citizenship: results of a national survey’, Journal of Documentation, 56 (2)

Picciotto, Sol (1997), ‘Robin Williamson's ‘Free Access to Electronic Law’. A response’, Journal of Information, Law and Technology, 97 (2), http://elj.warwick.ac.uk/jilt/leginfo/97_2will/Discuss/picciot/default.htm

Richter, Klaus (1997), ‚Muß ‚der Staat’ Gesetze und andere rechtliche In-formationen in den Netzen kostenlos zur Verfügung stellen?’, http://normative.zusammenhaenge.at/it-recht_answers/it-recht_answers140.html

Söderman, Jacob (2002a), ‘The evolution of European civil services from the citizen's perspective’. Speech, Seminar on ‘Civil service Reform in Europe’, Chamber of Deputies in Rome, 21 October 2002, http://www.euro-ombudsman.eu.int/speeches/en/2002-10-21.htm

Söderman, Jacob (2002b), ‘The misuse of data protection rules in the European Union’, Letter, 25 September 2002, http://www.euro-ombudsman.eu.int/letters/en/20020925-1.htm

Statewatch (2001), ‘ “Solana Decision” extended to cover justice and home affairs, trade and aid’, 1 January 2001, http://www.statewatch.org/news/dec00/06solana2.htm

VIBE!AT (2001), Statement to Federal Chancellery (2002a), 19 February 2001, http://www.vibe.at/aktionen/200102/

VIBE!AT (2002), Campaign ‘Weitersurfen bitte — hier gibt es nichts zu sehen!’, http://www.vibe.at/aktionen/200202/access.html

VIW (2001), Statement of the Austrian Federation for the Information Industry ‘VIW e-business Austria’ to Federal Chancellery (2001a), http://www.parlinkom.gv.at/archiv/XXI.pdf/ME/00/01/000144_52e.pdf

Wessely, Karin (2002), ‘Informationsverwertung. Über die Nutzung von Informationen des öffentlichen Sektors’, Homepages 3 (2002)


Downloads per month over past year

Actions (login required)

View Item View Item