Twelve years later : the organizational model in place at the University of Quebec at Chicoutimi (UQAC) Library

Caron, Gilles Twelve years later : the organizational model in place at the University of Quebec at Chicoutimi (UQAC) Library. Advances in Library Administration and Organization, 1995, vol. 13, pp. 195-219. [Journal article (Paginated)]

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English abstract

Total quality, organisational matrices, team management, and reeingineering are terms that have cropped up in the vocabulary of management sciences. Unfortunately, there are few documentated exemples of the successful implementation of such systems and few organisations have been able to propose the conceptual framework necessary for such changes. For the last twelve years, the Library at the Université du Québec à Chicoutimi has experienced a unique model rarely seen in North American institutions. The principal objective of this model lies in the satisfaction of the information needs of its clients.

Item type: Journal article (Paginated)
Keywords: library administration University library reorganization structure matrix
Subjects: K. Housing technologies. > KF. Planning, Design, Removal.
Depositing user: Gilles Caron
Date deposited: 18 Aug 2005
Last modified: 02 Oct 2014 12:01
URI: http://hdl.handle.net/10760/6660

References

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Doris J. Schlichter and Michael J. Pemberton, "The Emperor's new clothes? Problems of the user survey as a planning tool in academic libraries". College & Research Libraries, v. 53, no. 3 (May 1992), 257-265.


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