Servicii de referinţe prin e-mail

Coravu, Robert Servicii de referinţe prin e-mail. Buletin ABIR, 2000, vol. 11, n. 1, pp. 9-14. [Journal article (Paginated)]

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English abstract

Among the digital reference services category, e-mail reference services have known the most rapid spreading inside the library world. This study analyses the main aspects of e-mail reference services (service parameters, elements of a query form, the characteristics of electronic messages sent during the reference process). Also, the advantages and disadvantages of this reference services are presented, suggesting a few strategies for rising their efficiency.

Romanian abstract

Dintre serviciile de referinţe digitale, serviciile de referinţe prin e-mail au cunoscut cea mai rapidă răspândire în lumea bibliotecilor. Studiul de faţă analizează principalele caracteristici ale serviciilor de referinţe prin e-mail (parametrii furnizării serviciului, elementele unui formular de căutare, caracteristicile mesajelor electronice transmise în cursul procesului de referinţe. De asemenea, sunt prezentate avantajele şi dezavantajele acestor servicii de referinţe şi sunt sugerate câteva strategii de creştere a eficienţei lor.

Item type:	Journal article (Paginated)
Keywords:	Servicii de referinţe digitale; servicii de referinţe prin e-mail. Digital reference services; e-mail reference services
Subjects:	I. Information treatment for information services > IJ. Reference work.
Depositing user:	Robert Coravu
Date deposited:	14 Sep 2005
Last modified:	02 Oct 2014 12:01
URI:	http://hdl.handle.net/10760/6711

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