Modeling the Information Behaviour of Software Engineers Using a Work-Task Framework

Freund, Luanne and Toms, Elaine G. and Waterhouse, Julie Modeling the Information Behaviour of Software Engineers Using a Work-Task Framework., 2005 . In 68th Annual Meeting of the American Society for Information Science and Technology (ASIST), Charlotte (US), 28 October - 2 November 2005. [Conference paper]


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English abstract

Faced with the rapid proliferation of digital information resources within organizations, employees need targeted search systems in order to be effective in their jobs. The goal of this study is to develop a model of information behaviour within a work-task framework that can be used to inform the design of a workplace information search system. In a two-phase process, we conducted a series of studies using multiple methods to identify workplace characteristics and to understand how they influence the needs, search strategies, and information sources used by software engineers working as services consultants in a large high-tech company.

Item type: Conference paper
Keywords: information behaviour ; workplace ; search strategies ; search characteristics
Subjects: B. Information use and sociology of information > BH. Information needs and information requirements analysis.
L. Information technology and library technology
I. Information treatment for information services > IG. Information presentation: hypertext, hypermedia.
Depositing user: Norm Medeiros
Date deposited: 09 Mar 2006
Last modified: 02 Oct 2014 12:02


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