Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study

Mu, Xiangming and Luo, Lili Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study., 2005 . In 68th Annual Meeting of the American Society for Information Science and Technology (ASIST), Charlotte (US), 28 October - 2 November 2005. [Conference paper]

[thumbnail of Mu_Virtual.pdf]
Preview
PDF
Mu_Virtual.pdf

Download (501kB) | Preview

English abstract

A new video-based Virtual Reference (VR) tool called VideoHelp was designed and developed to support video navigation escorting, a function that enables librarians to co-navigate a digital video with patrons in the web-based environment. A client/server infrastructure was adopted for the VideoHelp system and timestamps were used to achieve the video synchronization between the librarians and patrons. A pilot usability study of using VideoHelp prototype in video seeking was conducted and the preliminary results demonstrated that the system is easy to learn and use, and real-time assistance from virtual librarians in video navigation is desirable on a conditional basis.

Item type: Conference paper
Keywords: virtual reference ; virtual librarians ; digital video
Subjects: I. Information treatment for information services > IJ. Reference work.
B. Information use and sociology of information > BI. User interfaces, usability.
L. Information technology and library technology > LA. Telecommunications.
C. Users, literacy and reading. > CD. User training, promotion, activities, education.
Depositing user: Norm Medeiros
Date deposited: 07 Feb 2006
Last modified: 02 Oct 2014 12:02
URI: http://hdl.handle.net/10760/6988

References

Boyer , J. (2001). Virtual Reference at the NCSU Libraries: The First One Hundred Days. Information Technology and Libraries, 20(3), 122-128.

Cadiz,JJ., Balachandran, A., Sanocki,E., Gupta, A., Grudin,J., & Jancke,G. (2000). Distance learning through distributed collaborative video viewing. In Proceedings of the 2000 ACM conference on computer supported cooperative work (pp. 135-144). New York: ACM Press.

Chin, J.P., Diehl, V.A., & Norman, K..L. (1988).. Development of an instrument measuring user satisfaction of the human-computer interface. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 213-218). New York: ACM Press.

Borgman, C.L. (1986) Why are online catalogs still hard to use? Lessons Learned from Information-Retrieval Studies. Journal of the American Society for Information Science, 37(6), 387-400.

Borgman, C.L. (1996) Why are online catalogs still hard to use? Journal of the American Society for Information Science, 47(7), 493-503.

Coffman, S., & Arret, L. (2004). To Chat Or Not to Chat -- Taking Another Look at Virtual Reference, Part I. Searcher, 12(7), 38-46.

Curran,K. (2002). An Online Collaboration Environment. Education and Information Technologies, 7(1), 41-53.

Jansen, B. J., & Pooch, U. (2001) Web user studies: A review and framework for future work. Journal of the American Society of Information Science and Technology, 52(3), 235 - 246.

Jancke, G., Grudin, J., & Gupta, A. (2000). Presenting to local and remote audiences: design and use of the TELEP system. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 384-391). New York: ACM Press.

Keys, J., & Wilson, F. (2004). AskNow! - Evaluating an Australian Collaborative Chat Reference Service: A Project Manager's Perspective. Australian Academic & Research Libraries, 35(2), 81-94.

Kraaij,W., Smeaton, A.F., & Over, P., (2004). TRECVID2004-An Introduction. In TREC video retrieval evaluation online proceedings. Retrieved Jan. 10, 2005 from http://www-nlpir.nist.gov/projects/tvpubs/tvpapers04/tv4intro.pdf

Lankers, R. D. (2004). The digital reference research agenda. Journal of the American Society for Information Science and Technology, 55(4), 301 - 311.

Mu, X., Marchionini,G., and Pattee,A., (2003). The Interactive Shared Educational Environment: User interface, system architecture and field study. In Proceedings of the third ACM/IEEE-CS joint conference on Digital libraries (pp. 291-300). New York: ACM Press.

Mu, X. (2004). Smartlinks in a video-based collaborative distance learning system: a cognitive model and evaluation study. (Doctoral dissertation, University of North Carolina at Chapel Hill)

O'Leary, M. (2003). QuestionPoint Fortifies Libraries in Internet Age. Online, 27(3), 70-72.

Olivares, O. (2004). Helping You Buy: Virtual Reference Systems. Computers in Libraries, 24(5), 25-29.

Olsen, S. (2004). Striking up digital video search. Retrieved Jan. 10, 2005, from

http://news.com.com/Striking+up+digital+video+search/2100-1032_3-5466491.html

Shirmohammadi,S., Oliveira,J.C. & Georganas,N.D. (1998). Java-based Multimedia Collaboration: Approaches and Issues. In Proceeding of International Conference On Telecommunications. Vol. I (pp.127-131). Porto Carras: Greece.

Smeaton, A., & Over, P. (2004). TRECVID-2004: Search Task Overview. In TREC video retrieval evaluation online proceedings. Retrieved Jan. 10, 2005, from http://www-nlpir.nist.gov/projects/tvpubs/tv.pubs.org.html

Tenopir, C. (2004). Rethinking Virtual Reference. Library Journal, 129(18), 34.


Downloads

Downloads per month over past year

Actions (login required)

View Item View Item