Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study

Mu, Xiangming and Luo, Lili Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study., 2005 . In 68th Annual Meeting of the American Society for Information Science and Technology (ASIST), Charlotte (US), 28 October - 2 November 2005. [Conference paper]

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English abstract

A new video-based Virtual Reference (VR) tool called VideoHelp was designed and developed to support video navigation escorting, a function that enables librarians to co-navigate a digital video with patrons in the web-based environment. A client/server infrastructure was adopted for the VideoHelp system and timestamps were used to achieve the video synchronization between the librarians and patrons. A pilot usability study of using VideoHelp prototype in video seeking was conducted and the preliminary results demonstrated that the system is easy to learn and use, and real-time assistance from virtual librarians in video navigation is desirable on a conditional basis.

Item type: Conference paper
Keywords: virtual reference ; virtual librarians ; digital video
Subjects: I. Information treatment for information services > IJ. Reference work.
B. Information use and sociology of information > BI. User interfaces, usability.
L. Information technology and library technology > LA. Telecommunications.
C. Users, literacy and reading. > CD. User training, promotion, activities, education.
Depositing user: Norm Medeiros
Date deposited: 07 Feb 2006
Last modified: 02 Oct 2014 12:02
URI: http://hdl.handle.net/10760/6988

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