Knowledge management : why do we need it for corporates

Gunjal, Bhojaraju Knowledge management : why do we need it for corporates. Malaysian Journal of Library & Information Science, 2005, vol. 10, n. 2, pp. 37-50. [Journal article (Paginated)]

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English abstract

This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as reuse need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuring and rewarding knowledgeperformance. Sustained strategic commitment and a corporate culture that is conducive to knowledge-performance are vital for success in Knowledge Management. The paper concludes with suggestions for the implication for policy and future practices.

Item type: Journal article (Paginated)
Keywords: Bhojaraju, Knowledge management; KM Cyberary; Ontologies; Industrial Credit; Investment Corporation of India Ltd (ICICI)
Subjects: L. Information technology and library technology > LZ. None of these, but in this section.
Depositing user: Dr. Bhojaraju Gunjal
Date deposited: 01 Feb 2006
Last modified: 02 Oct 2014 12:02
URI: http://hdl.handle.net/10760/7158

References

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ICICI OneSource. 2005. India’s leading Business Process Outsourcing service provider. Available at http://www.icicionesource.com

Marr, Bernard. 2003. Consider the culture when benchmarking KM Processes. KM Review Vol. 6, no.5: 6-7.

Shadbolt, Nigel and O’Hara, Kieron. 2003. AKTuality : An overview of the Aims, Ambitions and Assumptions of the Advanced Knowledge Technologies Interdisciplinary Research Collaboration. Available at: http://www.aktors.org/publications/selected-papers/01.pdf


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