Consumer health information : the role of hospital libraries

Bidwell, Pam and Oliver, Gillian . Consumer health information : the role of hospital libraries., 2001 Working Papers, 3-01 . The Open Polytechnic of New Zealand. [Book]

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English abstract

The study examines the provision of consumer health information services by hospitals in New Zealand. An examination of the literature is followed by a detailed investigation of the New Zealand situation. There have been several attempts to determine responsibility for the provision of information to patients. The Report of the Cervical Cancer Inquiry (1988) had a significant impact on future directions in information services to patients, but disagreements about the most appropriate way to progress have ultimately hampered development. There is general consensus of a patient’s right to information, and this is now enshrined in law. However, how this information is to be provided has not been established. Many medical libraries allow some degree of public access to resources, and there are a small but increasing number of subsidiary services based in hospitals. The Internet also plays a role, but there are concerns about the quality of some materials available through this medium. Over 300 public and private hospitals were surveyed to determine those offering a consumer health information service, and the extent of their service. The response rate was 62.4 per cent. Twenty-eight per cent of hospitals provided a library or information centre for patients. The extent of the service provided and scope of materials available varied widely.

Item type: Book
Keywords: Consumer health information; New Zealand hospital libraries; patients
Subjects: B. Information use and sociology of information. > BA. Use and impact of information.
D. Libraries as physical collections. > DK. Health libraries, Medical libraries.
Depositing user: Pam Bidwell
Date deposited: 02 Mar 2006
Last modified: 14 Dec 2012 18:53
URI: http://hdl.handle.net/10760/7261

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