Experienced Web Users’ Search Behavior: Effects of Focus and Emotion Control

Kim, Kyung-Sun Experienced Web Users’ Search Behavior: Effects of Focus and Emotion Control., 2005 . In 68th Annual Meeting of the American Society for Information Science and Technology (ASIST), Charlotte, NC (USA), 2005. [Conference poster]


Download (121kB) | Preview

English abstract

This study investigates how users’ cognitive and affective characteristics influence the navigational and search behaviors on the Web among experienced Web users. Sixty-seven undergraduate students participated in the study. Two standardized tests and a questionnaire were used to collect information on the participants’ cognitive style, problem-solving style, and demographics. Factor analysis was performed on the scores from the two standardized tests (Group Embedded Figures Test and Problem Solving Inventory), and extracted two user factors (Focus Control and Emotion Control). The Focus Control factor seemed to influence users’ navigational behaviors, such as the use of links and back buttons, whereas the Emotion Control factor affected search behaviors including keyword searching, and also search performance measured by precision and recall.

Item type: Conference poster
Keywords: Web search behavior; Experienced users; Cognition; Affect
Subjects: B. Information use and sociology of information > BI. User interfaces, usability.
Depositing user: K.-Sun Kim
Date deposited: 13 Nov 2006
Last modified: 02 Oct 2014 12:05
URI: http://hdl.handle.net/10760/8382


Allen, B. L., & Kim, K. S. (2001). Person and context in information seeking: Interactions between cognitive and task variables. Paper presented at the conference Information Seeking in Context: ISIC2000, Göteborg, Sweden.

Bandura, A. (1977). Self efficacy: Toward a unifying theory of behaviour change. Psychological Review, 84, 191-215.

Bilal, D. (2000). Children's use of the Yahooligans! Web search engine: I. Cognitive, physical, and affective behaviors on fact-based search tasks. Journal of the American Society for Information Science, 51 (7), 646-665.

Brown, M. E. (1991). A general-model of information-seeking behavior. Proceedings of the ASIS Annual Meeting, 28, 9-14.

Ellis, D., Ford, N., & Wood, F. (1993). Hypertext and learning styles. The Electronic Library, 11(1), 13-18.

Fitzgerald, G., & Semrau, L. (1998). The effects of learner differences on usage patterns and learning outcomes with hypermedia case studies. Journal of Educational Multimedia and Hypermedia, 7(4), 309-332.

Foltz, P. W. (1996). Comprehension, coherence, and strategies in hypertext and linear text. In Rouet, J-F. et al. (Eds.), Hypertext and cognition. (pp. 109-136). Mahwah, NJ: Lawrence Erlbaum Associates.

Ford, N., & Chen, S. Y. (2000). Individual differences, hypermedia navigation, and learning: an empirical study. Journal of Educational Multimedia and Hypermedia, 9(4), 282-311.

Ford, N., Wood, F., & Walsh, C. (1994). Cognitive styles and searching. Online and CD-ROM Review, 18(2),79-86.

Georgia Institute of Technology (1998). Graphic, Visualization, & Usability Center's (GVU) 10th WWW User Survey. Retrieved March 1, 2003, on the World-Wide Web: http://www.gvu.gatech.edu/user_surveys/survey-1998-10/

Goldstein, K. M., & Blackman, S. (1978). Cognitive style: Five approaches and relevant research. New York: John Wiley.

Heppner, P. P. (1988). The problem solving inventory: Manual. Palo Alto, CA: Consulting Psychologists Press.

Janis, I., & Mann, L. (1977). Decision making. New York: Free Press.

Jonassen, D. H., & Grabowski, B. (1993). Individual differences and instruction. New York: Allen & Bacon.

Kim, K.-S. (2001). Implications of user characteristics for information seeking on the Web. International Journal of Human Computer Interaction, 13 (3), 323-340.

Kim, K.-S. (1999). Searching the Web: Effects of problem-solving style on information-seeking behavior. Proceedings of ED-MEDIA 99: World Conference On Educational Multimedia, Hypermedia & Telecommunications, USA, 1541-1542.

Kim, K.-S. & Allen, B. (2002). Cognitive and task influences on Web searching behavior. Journal of American Society for Information Science and Technology, 53 (2), 109-119.

Kuhlthau, C. C. (1991). Inside the search process - information seeking from the users perspective. Journal of the American Society for Information Science, 42(5), 361-371.

Lazarus, R. (1966). Psychological stress and the coping process. New York: McGraw-Hill.

Leader, L. F., & Klein, J. D. (1996). The effects of search tool type and cognitive style on performance during hypermedia database searches. Educational Technology Research & Development, 44 (2), 5-15.

Lenhart, A. et al. (2003). The ever-shifting Internet population: a new look at Internet access and the digital divide. Pew Internet Project. Retrieved, Jan. 10, 2005. from http://www.pewinternet.org/PPF/r/15/presentation_display.asp

Liu, M., & Reed, W. M. (1994). The relationships between the learning strategies and learning styles in a hypermedia environment. Computers in Human Behavior, 10(4), 419-434.

Messick, S. (1976). Individuality in learning: Implications of cognitive style and creativity for human development. San Francisco, CA: Jossey-Bass.

Nahl, D. (1998). Ethnography of novices' first use of Web search engines: affective control in cognitive processing. Internet Reference Services Quarterly, 3 (2), 51-72.

Nahl, D. (1997). User-centered assessment of two web browsers: errors, perceived self-efficacy, and success. Proceedings of the ASIS annual meeting 34, 89-97.

Nahl, D. (1996). Affective monitoring of internet learners: perceived self-efficacy and success. Proceedings of the 59th ASIS Annual Meeting (Baltimore, MD), 33, 100-109.

Nielsen, J. (1989). The matters that really matter for hypertext usability. Proceedings of ACM hypertext’ 89, USA, 239-248.

Oltman, P. K., Raskin, E., & Witkin, H. A. (1971). Group embedded figures test. Palo Alto, CA: Consulting Psychologists Press.

Palmquist, R., & Kim, K.-S. (2000). Cognitive style and online database search experience as predictors of Web search performance. Journal of the American Society for Information Science, 51 (6), 558-566.

Qiu, L. (1993). Analytical searching vs. browsing in hypertext information retrieval systems. Canadian Journal of Information and Library Science, 18 (4), 1-13.

Ren, W. H. (2000). Library instruction and college student self-efficacy in electronic information searching. Journal

of Academic Librarianship, 26(5), 323-328.

Wang, P., Hawk, W.B., & Tenopir, C. (2000) Users' interaction with World Wide Web resources: an exploratory study using a holistic approach. Information Processing & Management, 36 (2), 229-251.

Wilson, T. D. (1981). On user studies and information needs. Journal of Documentation, 37(1), 3-15.

Wilson, T. D. (1999). Models in information behaviour research.

Journal of Documentation, 55, (3), 249-270.

Witkin, H. A., Moore, C., Goodenough, D., & Cox, P. (1977). Field dependent and field independent cognitive styles and their educational implications. Review of Educational Research, 47, 1-64.

Wu, T. F., Custer, R. L., & Dyrenfurth, M. J. (1996). Technology and personal problem solving styles. Journal of Technology Education, 7(2). Retrieved March 1, 2003, from Digital library and archives on the World Wide Web: http://scholar.lib.vt.edu/ejournals/JTE/v7n2/wu.jte-v7n2.html

Zamble, E. & Gekoski, W.L. (1994) Coping. In Ramachandran, V. S. (Ed.), Encyclopedia of Human Behavior, Vol. 2 (pp. 1-10). New York: Academic Press.


Downloads per month over past year

Actions (login required)

View Item View Item