Virtual Reference Service in Academic Libraries: a Case Study of the Libraries of IIMs and IITs in India

Maharana, Bulu and Panda, Krushna Chandra Virtual Reference Service in Academic Libraries: a Case Study of the Libraries of IIMs and IITs in India., 2005 [Preprint]

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English abstract

The paper introduces the concept of Virtual Reference Service (VRS) in academic libraries. The survey investigates into the state of VRS in the libraries of premier educational institutions, the IIMs and IITs in India. The study reveals that although a remarkable advancement in the automation and electronic access to information has been achieved in these libraries, there is a long way ahead to march towards the establishment of standard VRS at par with similar institutions in developed countries.

Item type: Preprint
Keywords: virtual reference service, digital reference service, live reference service
Subjects: L. Information technology and library technology > LC. Internet, including WWW.
Depositing user: Bulu Maharana
Date deposited: 16 Apr 2007
Last modified: 02 Oct 2014 12:07
URI: http://hdl.handle.net/10760/9314

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