The Personalization of Information Services

Tonta, Yaşar The Personalization of Information Services. Information Management Report, 2003, n. August, pp. 1-6. [Journal article (Paginated)]


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English abstract

The Internet removes the temporal and spatial barriers and enables information professionals to offer information services to remote users 24 hours a day and seven days a week. Users experience “instant satisfaction” when they get “instant access” to networked information sources such as bibliographic databases, full-text electronic journals and electronic document delivery services. The access paradox of “single source-single user” for printed information sources can be overcome by providing remote access by multiple users to the networked copy of the same single source. Libraries are increasingly opting for collection management practices that are based on “just-in-time” approach rather than the “just-in-case” approach that has been prevalent over the years. Members of the Association of Research Libraries (ARL) in the United States spend as much as 25% of their total material acquisition budgets for networked information sources and services in recent years. This paper reviews some of the current trends in information management (ownership vs. access, disintermediation, and personalization) and emphasizes the importance of providing personalized information services along with a discussion of some of the issues involved.

Item type: Journal article (Paginated)
Keywords: information services, personalization, internet
Subjects: I. Information treatment for information services
Depositing user: prof. yasar tonta
Date deposited: 01 May 2007
Last modified: 02 Oct 2014 12:07


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