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A question about Switzerland ? : SwissInfoDesk

Accart, Jean-Philippe (2005) A question about Switzerland ? : SwissInfoDesk. In Proceedings World Library and Information Congress: 71st IFLA General Conference and Council, Oslo, Norway.

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Abstract

SwissInfoDesk is the virtual reference desk (VRD) of the Swiss National Library launched in 2003. It is both a portal with a links directory on Switzerland (2500 links selected and classified in themes and subthemes such as history, politics and economics...)and a possibility given to users to directly contact a librarian and ask for requests. SwissInfoDesk is a multilingual VRD (in German, French, Italian and Spanish).

Keywords:virtual reference desk, Switzerland, Swiss national library, reference work
Subjects:I. Information treatment for information services > IJ. Reference work.
ID Code:7407
Deposited By:Accart, Jean-Philippe
Deposited On:11 October 2006
Alternative Locations:http://www.accart.nom.fr/Communications.html, http://www.ifla.org/IV/ifla71/papers/030e_trans-Accart.pdf
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