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Preliminarne obrazovne aktivnosti za poboljšanje kvaliteta bibliotečkog rada

Matić, Milena and Filipi-Matutinović, Stela (2006) Preliminarne obrazovne aktivnosti za poboljšanje kvaliteta bibliotečkog rada. Infoteka 7(1-2):pp. 3-18.

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Abstract

[Serbian abstract]
U cilju pronalaženja načina za lakše prihvatanje posledica brzih promena u
visokoškolskim i istraživačkim bibliotekama u Srbiji sa jedne strane, i
nezadovoljavajućih radnih uslova i rezultata s druge strane, razmatrani su
zahtevi ISO 9000 standarda. Analiza preduslova za pokretanje projekta za
poboljšavanje kvaliteta bibliotečkog rada ukazala je na neophodnost
obrazovnih aktivnosti. Traganje za odgovarajućim oblicima obuke za
bibliotekare, a sa ciljem da oni prihvate ideju kontinualnih poboljšavanja
pod datim okolnostima, nužno je uključilo napore za njihovo motivisanje da
uče. Preliminarne aktivnosti su zamišljene kao obezbeđivanje obrazovnog
materijala sa nazivom "Poruke kvaliteta" koje treba da iniciraju
bibliotekara, korak po korak, u postupke dobre prakse kako bi se sa njima
upoznao, na radnom mestu i u ritmu koji mu odgovara. Q poruke uvode
definicije pojmova iz standarda kvaliteta koji se vezuju za bibliotečke
entitete i kontinualna poboljšanja procesa bibliotečkog poslovanja.
Bibliotekari se obaveštavaju o novim izdanjima standarda kao što su ISO 2780
i ISO 11620 kao i o ciljevima, obrazovnom materijalu i aktivnostima koje
planira Zajednica biblioteka univerziteta u Srbiji. [English abstract]
The requirements of ISO 9000 are studied in order to find the easiest way of
coping with the consequences of rapid changes in the academic and research
libraries in Serbia alongside unsatisfactory working conditions and the
consequences of this. The analysis of the prerequisites for launching the
project for improvement of quality in library operations indicated the need
for training. Searching for the most appropriate forms of training for
librarians, with the aim that they should embrace the idea of continual
professional development under given conditions, has necessarily included the
efforts for their motivation to learn. Preliminary educational activities are
conceived as providing educational material, named Q(uality) messages, that
should initiate the librarian, step by step, into best practice procedures in
order to familiarize them with them in the working place and in the rhythm
appropriate for them. messages also introduce the definitions of concepts
from quality standards related to libraries and the continual improvements of
library work processes. Librarians are informed about new editions of library
standards – ISO 2780 and ISO 11620 and about the goals of the educational
activities, materials and events planned by the Serbian Academic Library
Association.

Keywords:Visokoškolske biblioteke, kontinuirano obrazovanje, bibliotečki radni procesi, poboljšanje kvaliteta, standardi; Academic libraries, continuing education, library work processes, quality improvement, standards
Subjects:A. Theoretical and general aspects of libraries and information.
ID Code:13852
Deposited By:Kosanovic, Biljana
Deposited On:27 June 2008
Alternative Locations:http://www.unilib.bg.ac.yu/zajednica01/izdanja/infoteka/br1_2_2006/02conteducat1%20ISO%209000.pdf
All fields:Show all fields

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