Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study
(2005) Virtual Reference for Video Collections: System Infrastructure, User Interface and Pilot User Study. In Grove, Andrew, Eds. Proceedings 68th Annual Meeting of the American Society for Information Science and Technology (ASIST) 42, Charlotte (US).
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Abstract
A new video-based Virtual Reference (VR) tool called VideoHelp was designed and developed to support video
navigation escorting, a function that enables librarians to co-navigate a digital video with patrons in the web-based
environment. A client/server infrastructure was adopted for the VideoHelp system and timestamps were used to achieve
the video synchronization between the librarians and patrons. A pilot usability study of using VideoHelp prototype in video seeking was conducted and the preliminary results demonstrated that the system is easy to learn and use, and real-time assistance from virtual librarians in video navigation is desirable on a conditional basis.
| Keywords: | virtual reference ; virtual librarians ; digital video |
|---|---|
| Subjects: | I. Information treatment for information services > IJ. Reference work. B. Information use and sociology of information. > BI. User interfaces, usability. L. Information technology and library technology. > LA. Telecommunications. C. Users, literacy and reading. > CD. User training, promotion, activities, education. |
| ID Code: | 5234 |
| Deposited By: | Medeiros, Norm |
| Deposited On: | 07 February 2006 |
| All fields: | Show all fields |
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