E-LIS, Eprints in Library and Information Science Homepage E-LIS, Eprints in Library and Information Science
   home   |   about   |   search   |   browse   |   register   |   registered users area   |   help   |   FAQ   |   JITA   

Knowledge management : why do we need it for corporates

Gunjal, Bhojaraju (2005) Knowledge management : why do we need it for corporates. Malaysian Journal of Library & Information Science 10(2):pp. 37-50.

Full text available as:
PDF - Requires Adobe Acrobat Reader or other PDF viewer.

Abstract

This article gives a brief introduction about Knowledge Management (KM), its need, definition, components, KM assets, challenges and processes of KM initiative at any organisation. It also provides a narration on how the KM
initiative has been adopted at ICICI OneSource, to support the achievement of its Business Process Outsourcing objectives. Both knowledge sharing as well as reuse
need to be encouraged and recognized at the individual employee level as well as the company level. This is best done by measuring and rewarding knowledgeperformance.
Sustained strategic commitment and a corporate culture that is conducive to knowledge-performance are vital for success in Knowledge Management. The paper concludes with suggestions for the implication for policy
and future practices.

Keywords:Bhojaraju, Knowledge management; KM Cyberary; Ontologies; Industrial Credit; Investment Corporation of India Ltd (ICICI)
Subjects:L. Information technology and library technology. > LZ. None of these, but in this section.
ID Code:5538
Deposited By:Gunjal, Bhojaraju
Deposited On:01 February 2006
Alternative Locations:http://ejum.fsktm.um.edu.my/ArticleInformation.aspx?ArticleID=329
All fields:Show all fields

Abdul Kalam, A.P.J. 2004. Digital Library and its multidimensions. President of India’s speech at the “Inauguration of International Conference on Digital Libraries (ICDL) – 2004, New Delhi : Feb 24, 2004. Available at: http://www.presidentofindia.nic.in/scripts/sllatest1.jsp?id=282

ANGLER. 2003. Full Service Provider (FSP) of Web, E-business and Multimedia. Available at http://www.angleritech.com

Broadbent, M (1997): The emerging phenomenon of knowledge management : The Australian Library Journal, Feb 6-24.

EIU.com. 2005. Know how: Managing knowledge for competitive advantage:. Available at: http://www.eiu.com/KnowHow

GartnerGroup. 2005. Available at: http://www.gartner.com

ICICI OneSource. 2005. India’s leading Business Process Outsourcing service provider. Available at http://www.icicionesource.com

Marr, Bernard. 2003. Consider the culture when benchmarking KM Processes. KM Review Vol. 6, no.5: 6-7.

Shadbolt, Nigel and O’Hara, Kieron. 2003. AKTuality : An overview of the Aims, Ambitions and Assumptions of the Advanced Knowledge Technologies Interdisciplinary Research Collaboration. Available at: http://www.aktors.org/publications/selected-papers/01.pdf

Archive Staff Only: edit this record